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Workbench with mining rig under assembly under LED strip light

Technical Support · Quito, Ecuador

Contact and Technical Mining Consulting

01

Let's talk

Technical queries regarding hardware, logistics, and facility design

Do you have questions about power supply compatibility or need to optimize the airflow of your mining farm in Ecuador? Our technical team is available to answer specific queries about hardware, component logistics, and facility design.

We understand that every operation is unique and requires attention to detail that only technical experience can provide. Use the official channels to contact us and receive professional guidance based on real data from the Ecuadorian market.

Our estimated response time for technical queries is 24 to 48 business hours.

Direct Communication Channels

Technical Email

[email protected]

General Email

[email protected]

Headquarters

Av. de los Shyris N34-40 y República de El Salvador, Edificio Tapia, Quito 170505, Ecuador

Business Hours

Monday to Friday: 09:00 — 18:00

02

Consultation Areas

What type of technical queries we can resolve

A

Assembly and Hardware Queries

If you are experiencing technical problems during the assembly of your rig or need to validate a list of components before making a major purchase, our technical department can help you. We analyze GPU specifications, motherboard compatibility, and electrical requirements to ensure your investment is viable.

Provide precise details about your hardware for a faster and more accurate response.

B

Support for Optimizing Existing Farms

For miners who already have operational equipment but are looking to improve their energy efficiency or reduce operating temperatures, we offer metric analysis. We can advise you on the transition to specialized operating systems or the implementation of more stable overclocking configurations.

Proper optimization can make the difference between a marginal operation and a highly efficient one.

C

Logistics and Component Acquisition

The hardware market in Ecuador has its own particularities regarding availability and prices. If you are looking for advice on where to acquire specific components or how to manage the import of ASIC equipment, our team can guide you on best practices and reliable suppliers.

Avoid scams and poor-condition second-hand hardware by following our acquisition recommendations.

D

Location and Coverage Areas

Our headquarters is located in Quito, but we offer consulting services and remote technical support for the entire Ecuadorian territory, including Guayaquil, Cuenca, Manta, and Santo Domingo. For large-scale projects that require physical inspection of electrical or thermal installations, we coordinate on-site technical visits under exhaustive prior planning.

03

Before Writing

Information required for effective consulting

For our response to be as useful as possible, we ask you to include the following information in your message. The more technical information you provide about your electrical installation and current cooling system, the better we can diagnose and propose effective solutions.

  • Location of your operation

    City where the farm is installed (Quito, Guayaquil, Cuenca, etc.)

  • Type of hardware

    GPU or ASIC, exact model of the equipment when possible

  • Electrical installation

    Available voltage, circuit capacity, number of outlets

  • Current cooling system

    Forced air, extraction, liquid cooling, or no system

  • Specific problem or goal

    What you want to resolve or achieve with the consulting

Consultation Form

Send your technical query

For urgent queries about hardware failures in operational farms, we recommend detailing the exact model of the equipment and the displayed error code.

04

Visit Our Facilities

Headquarters in Quito, coverage throughout Ecuador

Headquarters Address

Av. de los Shyris N34-40 y República de El Salvador, Edificio Tapia, Quito 170505, Ecuador

Hours

Monday to Friday: 09:00 — 18:00

Remote Coverage

We offer remote consulting and technical support for the entire Ecuadorian territory. For projects requiring physical inspection, we coordinate on-site technical visits by prior arrangement.

Quito Guayaquil Cuenca Manta Santo Domingo
05

Other Routes

Do you need something other than a consultation?

Request Design Quote

If you have a farm project in planning and need an infrastructure cost estimate — electrical, thermal, and hardware — coordinate a preliminary site assessment with us.

Start quote request

View Frequently Asked Questions

Before sending us a message, check if your question is already answered in our FAQ section regarding assembly, cooling, and farm optimization in Ecuador.

Consult the assembly guide