Technical Support · Quito, Ecuador
Contact and Technical Mining Consulting
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Technical queries regarding hardware, logistics, and facility design
Do you have questions about power supply compatibility or need to optimize the airflow of your mining farm in Ecuador? Our technical team is available to answer specific queries about hardware, component logistics, and facility design.
We understand that every operation is unique and requires attention to detail that only technical experience can provide. Use the official channels to contact us and receive professional guidance based on real data from the Ecuadorian market.
Our estimated response time for technical queries is 24 to 48 business hours.
Direct Communication Channels
Technical Email
[email protected]General Email
[email protected]Phone
+593 2 225 4321Headquarters
Av. de los Shyris N34-40 y República de El Salvador, Edificio Tapia, Quito 170505, Ecuador
Business Hours
Monday to Friday: 09:00 — 18:00
Consultation Areas
What type of technical queries we can resolve
Assembly and Hardware Queries
If you are experiencing technical problems during the assembly of your rig or need to validate a list of components before making a major purchase, our technical department can help you. We analyze GPU specifications, motherboard compatibility, and electrical requirements to ensure your investment is viable.
Provide precise details about your hardware for a faster and more accurate response.
Support for Optimizing Existing Farms
For miners who already have operational equipment but are looking to improve their energy efficiency or reduce operating temperatures, we offer metric analysis. We can advise you on the transition to specialized operating systems or the implementation of more stable overclocking configurations.
Proper optimization can make the difference between a marginal operation and a highly efficient one.
Logistics and Component Acquisition
The hardware market in Ecuador has its own particularities regarding availability and prices. If you are looking for advice on where to acquire specific components or how to manage the import of ASIC equipment, our team can guide you on best practices and reliable suppliers.
Avoid scams and poor-condition second-hand hardware by following our acquisition recommendations.
Location and Coverage Areas
Our headquarters is located in Quito, but we offer consulting services and remote technical support for the entire Ecuadorian territory, including Guayaquil, Cuenca, Manta, and Santo Domingo. For large-scale projects that require physical inspection of electrical or thermal installations, we coordinate on-site technical visits under exhaustive prior planning.
Before Writing
Information required for effective consulting
For our response to be as useful as possible, we ask you to include the following information in your message. The more technical information you provide about your electrical installation and current cooling system, the better we can diagnose and propose effective solutions.
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Location of your operation
City where the farm is installed (Quito, Guayaquil, Cuenca, etc.)
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Type of hardware
GPU or ASIC, exact model of the equipment when possible
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Electrical installation
Available voltage, circuit capacity, number of outlets
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Current cooling system
Forced air, extraction, liquid cooling, or no system
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Specific problem or goal
What you want to resolve or achieve with the consulting
Consultation Form
Send your technical query
For urgent queries about hardware failures in operational farms, we recommend detailing the exact model of the equipment and the displayed error code.
Visit Our Facilities
Headquarters in Quito, coverage throughout Ecuador
Headquarters Address
Av. de los Shyris N34-40 y República de El Salvador, Edificio Tapia, Quito 170505, Ecuador
Remote Coverage
We offer remote consulting and technical support for the entire Ecuadorian territory. For projects requiring physical inspection, we coordinate on-site technical visits by prior arrangement.
Other Routes
Do you need something other than a consultation?
Request Design Quote
If you have a farm project in planning and need an infrastructure cost estimate — electrical, thermal, and hardware — coordinate a preliminary site assessment with us.
Start quote requestView Frequently Asked Questions
Before sending us a message, check if your question is already answered in our FAQ section regarding assembly, cooling, and farm optimization in Ecuador.
Consult the assembly guide